My experiences here have always been great, but I might be biased because I only ever come in the morning's before school when it's usually the same group of people working. Service is fast and friendly, they always tell people to have a good day or ask the regulars how work is going. A lot of the work regulars call in their orders ahead to have orders ready when they walk in. They regularly email a "20% off Entire Purchase" or BOGO sandwich coupons. Easy peasy morning stop :)