Poor new businesses who can't seem to train staff properly. I was in no rush, but several others were very angry at the long wait. They also ran out of dragon's breath even though they were offering it free with $10 purchase. That was the only reason I ordered two drinks. They were very nice, just not fast. It's a good thing they are tucked in the corner and hard to find in the Miracle Mile shops, I wouldn't want them getting too busy. The teas tasted fine. The fruit juice watermelon was really good, and the pineapple mint was yummy, but lacked the mint flavor.