Upon returning from a business trip I find two installers from Overhead Door trespassing on my property (as I did not give them permission to perform the installation) and installing the wrong garage doors. After contacting the company with representatives that were extremely rude, the workers took off running their truck over my lawn tearing it up, leaving one of two garage doors nailed closed so I could not access my garage, and in the process stealing two of my cordless tools. Upon returning a month later to try and install the correct garage doors one of the workers trips and yanks the power and control wires out of my garage heater. While he admits the damage he has done, the company refuses to send someone out to repair the heater or take responsibility. The company tries to blame me and tries to intimidate me by sending a Notice of Intention to File Claim for Lien with the first invoice!
Luckily I have everything documented with photo's, witnesses, and recorded calls. Others may not take the measures I did. I rarely write a review of anything. But I don't want anyone else to experience a business like this that refuses to apologize, refuses to take responsibility, and instead tries to blame the customer. Stay away from this company unless you want terrible service and rude behavior from everyone from the sales person Dennis, to the office manager Jim, to the owner of the business Ron.