The tour and the bus driver are awesome! Had a great time. Then the fun really began. Not! We left one of our souvenir photos on the bus so we called them to see if they can drop it off the next day when the tour comes back to the hotel and the girl on the phone was really nice and said she would arrange it and did, awesome .... Then we got a call from one of the managers and he put a halt to that and said he would not allow it. It said we would have to come pick it up. Really, just give it to the driver the next day.... We don't have a vehicle as most tourist who visit don't. So thanks for taking a simple fix and ruining it. Will never return and will never recommend to anyone!!!! There are many others to use our there due the Hoover Dam tour.