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  • Beware!!!!! Other Yelp reviewers have complained about unauthorized upgrades. It happened again. Booked this rental through Costco, 10/30/2015, this is my second rental in October, same number of days, same company, same compact car reserved. This time the cost was higher. When I asked why it was higher than my quote, I was told it was because of airport fees. I was then told that "we have you in a compact, go to aisle W34. I'm now home, comparing the bills, and I was charged an additional amount this time. I called Budget and asked why. I was told it was because I upgraded my car. " No, I reserved a compact, I never agreed to an upgrade". I then told, "you signed it, nothing we can do." I think that it very dishonest what took place at Budget. Bait and switch, hoping we don't catch it on the contract. I will NEVER rent with Budget again, nor will I use Budget when renting through my work.
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