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| - In many ways, Geico has always reminded me of a cable company. They'll lure you in by offering a really good rate. And then, every six months, they'll jack up the price - without any reason for doing so other than reading off their standard "rates have recently went up in /insert state here/" script. It's virtually identical to the experience you'll get with any Internet Service Provider or cable company.
I own a 2009 Toyota Yaris - quite possibly, the cheapest and most lamest car that Toyota produces. I've been driving for almost eighteen years. I've never caused an accident - ever! I've been in the same house for seven years and have owned my car for just as long - which is basically worthless due to its age and 200K high mileage. The last time I was pulled over by the police (in a different state), the twin towers were still standing and cell phone screens were still black and white. Yet, every six months, without fail, my policy only goes in one direction:
UP! UP! UP!
Insuring a car with over 200K miles on it that's practically worthless and used as nothing more than a putter car to get me from point A to point B is still essential. But cable companying the rates every six months just to squeeze every last dime out of a customer? That's just flat-out greed.
Customer service wise, I've never had a problem with Geico agents. I have their roadside assistance, which I've used maybe twice in the last nine years. Once to jump a battery and once to put on a donut tire. No problems whatsoever, which is why I will give them an extra star.
But this whole jacking up rates just for the sake of jacking up rates isn't a very good way to acknowledge customer loyalty. My rates today compared to just a few years ago are quite disturbing, which makes me feel especially bad for people who have actually caused an accident. I don't even want to imagine how badly they get dinged.
Not recommended!
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