2nd time we have used this business and this location due to our car insurance recommendations. 1st time we had to leave it they continued to push back our pick-up date. It was always something different. When we eventually went to pick-up the car the paint job was not done well. Lot's of little marks almost as if it was not painted in a booth. They eventually repaired it and the end result was very good. On the 2nd visit, same thing. "Oh, we found an issue during QA", "Oh, it is in it's final stages", etc. Again, original pick-up pushed back. We picked it up on a Saturday and everything seemed fine. When we got to our house (5 minute drive) we noticed that the rear bumper had a big gap on 1 side. It was a weekend so we brought it back in the following week. They tried to say my wife must have hit something because there were scratches on the bumper. When I wiped the "scratches" off with my finger they all of a sudden changed their tune. Again, in the end the vehicle was repaired properly - finally.