We went to S.O.S after my 6 year old fractured his wrist. Dr. Linder was friendly and worked well with children. The Dr. asked if we wanted an "Exos" cast and that it would be more expensive. I asked how much and he said that it was around $700/$800.00 and he would have his staff check on my portion of the bill with insurance. His assistant came in too quickly and I asked if she had checked on the price and she stated she had not. I told her I wanted to know how much it was because I would not have wanted it if my part was too expensive. She left and came back after a while and told me that it would be $100.00 to me that B/C B/S would not cover. I said fine and she fit the cast for my son. **Side note - The cast didn't work very well as the cords consistently got tangled, so not worth the extra $. I later received a bill for more than the $100.00 that I was told. When I was in the office for our next apt. I spoke to the the lady in charge of billing and she told me, in a rude manner, "they didn't have time to call on insurance for everyone". (I would have been ok with that if they told me that at the beginning). She then told they would discuss it with the Dr.'s at the Friday meeting. Again, I received another bill for more than the original $100.00 I was quoted. I then called and was told, "the bill stands". When I asked to speak to the lady in charge of billing I was told she was busy to leave a message. I did, 3 days ago. No call back. So while the Dr. was great I will not go there again because of the rudeness and the lack of courtesy of no return call.