This was my first time ever having a MRI, there were two ladies at the frond desk - both of them very nice and polite, smiling the whole time. Lana took over after that, she made my experience as carefree as possible. She was extremely professional and friendly at the same time. After all at the center like this, where you are coming with a concern or an issue it is very important to have staff who will make your experience as nice and easy as possible. Well done!