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| - My partner and I stayed at the Hilton Montreal Bonaventure for one night over the New Year's holiday, and overall, this hotel is basically the straw that broke the camels back that made me switch my hotel loyalty from Hilton to Starwood.
This Hilton is located in the center of the city. That can be a good thing for the purposes of business, but you're basically in the middle of a bunch of office buildings and not really in quaint old Montreal or the hip Mile End area.
It was kind of surprised that this hotel is about three floors only, not a freestanding hotel. You take an elevator up about 10 floors from the ground to get to reception. I would describe the architecture and vibe of this hotel as very sterile and Soviet-esque. Clearly the hotel was built in the 60s when buildings are made to look ugly and uninhabitable. It's like stepping back in time in this hotel, because it is not inviting or welcoming at all.
The hotel room itself was "whatever." It looks and feels like any hotel around the world. Nothing special or unique about this location. The overlook was over a parking lot looking at other downtown - how majestic!
The parking was something like $20 a day. We ended up just parking on the street for a fraction of the cost.
The breakfast, which was sold to us us some amazing culinary adventure, was mediocre at best. Extremely slow service to get coffee, and just generally like any other breakfast.
My partner and I are Diamond on Hilton HHonors, so we tend to stay with Hiltons when we travel to domestically and around the world. In Asia, Hiltons are very good, but here in the U.S. or Canada, this hotel typifies our experience. Apparently, their executive floor is close during winter for renovations - the whole hotel needs to be renovated, to be honest - and so there were no perks for staying loyal to Hilton throughout the year. Compare and contrast that with how Starwood treats its highest tier of loyalty, and that's the reason why this is going to be the last Hilton we stay in for a very long time. Instead of giving us access to an executive room/floor, which normally has free drinks and food throughout the day, the front desk guy offered a buffet breakfast. A what? You give anyone everyone a continental breakfast, and he was trying to thread the needle by saying he's "rewarding us" with a buffet breakfast. Perhaps that comes off as picky, but after staying in about 35 different Hilton branded hotels in 2014, I expect more in terms of the competitive jockeying for loyal customers among hotel brands.
I just did not like this hotel at all. It's a very corporate hotel, and not very warm. And it seems kind of amateur throughout, such as the temporary ramps they have set up for luggage because there are little groups of three stairs everywhere.
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