Dr. Monroe herself is fine but her office is a train wreck! Both times I had appointments I waited over 2 hours to be taken back to a room. I appreciate that there is often wait times at doctor's offices but 2+ hours is ridiculous! I am a busy woman who works during the day, I essentially have to take sick time in order to be seen for routine visits.
The doctor also prescribed me medications that were contraindicated and canceled each other out, effectively making me waste money and time and go through all the side effects of fertility hormones without actually being able to benefit from their use. I'm thankful that the worst I've gotten out of this doctor was a failed fertility cycle and some long wait times, her carelessness and inability to communicate effectively could have caused much worse results!
Because of excessive wait times and the above mentioned carelessness in prescribing medications I have switched doctors. It has now taken me over two months and five or six phone calls (only have of which I was even able to get someone to answer the phone even during business hours) to get access to my medical records. My new doctor has sent multiple requests and every time I call to see why the records haven't been sent, Dr. Monroe's staff tells me they haven't received the releases.
How this doctor is still in business I will never know. She may be friendly and warm for the fifteen minutes you have her in the room but that does not excuse her inability to manage every other aspect of her practice!