Update 8/30/16 from my previous review on 8/6:
I got a call a couple of weeks after the first delivery that they had a chair in stock for me and they wanted to set up a delivery date. Day before delivery it was confirmed, but shortly after, they called my husband and said that the chair was damaged and they needed to cancel the delivery. When I called, the delivery date had then been pushed back from August 26th to the second week in September.
Fast forward to this week. I got a call that they had another chair shipped in for me again and wanted to set up delivery. I FINALLY got my chair 3 days later!!!! So, all in all, they really tried to make this right and I got my chair way before they said it would be, plus they ended up refunding part of my delivery fee. I'm a happy customer now!