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| - What a disappointment this experience was. I was the MOH for my brother and his fiancé & this was a destination wedding. I can only speak on my experience, so I don't have any comments about service up until the day of the wedding because I wasn't the one who booked Makeup In the 702.
We were informed that makeup and hair would start at 6am. Each girl would take a hour, so we set-up everyone's times accordingly. The order was mother of the bride, mother of the groom, grandmother of the groom, bridesmaid, bridesmaid, MOH and then the bride. The wedding photographers were coming at 11am to start taking pictures & this was also around the time the bride was supposed to get her makeup and hair done.
They started on us right away because they told us they had another appointment to get to by 9am. Really? So what was promised of at least 6 hours of hair & makeup was rushed and crammed to 2.5 hours. As you can imagine, the quality and care that diminished was really apparent in the end result.
My hair was started first & I just wanted loose curls/waves. I brought in pictures. My hair is long and thick & I usually do loose curls, so I was fairly confident that this would turn out okay. The only styling product she used was a crap load of hairspray, which left my hair nappy, tangled and dry looking. She told me she would run her fingers through my curls after my makeup was done. After she was done & everyone rushed to their next appointment, I was left with chunks of my hair that was missed. On to the makeup...
I wear full makeup the same way everyday, so I brought in pictures of myself with makeup because I just wanted to look like how I always do. I also fill-in my eyebrows, and for those of you who do your eyebrows everyday know how particular this can get. Again, providing pictures of my own eyebrows and also close-up of eyebrows, I figured I'd be okay. Wrong! Because the girl was so rushed, she failed to notice my eyebrows were darker than even my hair & one eyebrow was smudged off in the process of doing my eyeshadow. I don't know all the makeup jargon, but I told her I wear a smoky eye everyday & provided pictures. Not only did it not look like the pictures, but she also decided to take it upon herself to use lighter colors. After realizing my makeup would look nothing like the pictures I provided OF MYSELF WITH MAKEUP, I just wanted to end it & go fix my makeup myself.
The bride & I have small tattoos that we wanted covered & the person the bride booked with said this would be no problem. This was not communicated between the staff because she said she had no idea of this & could not accommodate this because, again, she had to be somewhere at 9am. For me, I don't care..I'm just the MOH (not the bride), so if she's so rushed for time, she should at least do the bride. This is her day...if a service was guaranteed to her, then just get it done. With attitude, she attempted to slap on some concealer & then wiped it off saying nothing could be done. This was not a mistake done by the clients so proper service and professionalism, you'd think they would at least do the bride.
There were two makeup people and two hair people. One makeup girl did a great job. She did two makeup jobs in the time it took the other girl to do 4 people. The other girl took her time & their makeup was great. Unfortunately, the person's makeup that should be flawless is the bride & she was left in tears. Not only did most of us have to fix our makeup because the airbrushing was rushed, splotchy, and spots were missed...the bride's makeup should at least be done correctly. If one girl was taking more time, then she should have done the bride's makeup. In hindsight, a lot of things could have been different & it's unfortunate it had to happen on such an important day.
They were in such a rush to get done and get out to their next appointment they really didn't give a crap about providing good service. On your wedding day, that is an awful feeling. So everyone was done by 8:30am & the wedding wasn't until 4pm. We were scheduled to be done at 12:45pm, so we had to fix all our makeup and hair & sit around hoping our makeup would hold until the wedding. The photographers arrived at 11am expecting to catch shots of the bride getting her hair & makeup & these are photo opportunities the bride will never have.
If you're desperate to book hair & makeup and this is the only place available, you are better off doing your own makeup. If this isn't possible, make sure you are clear about the service you're expecting and the time they will be spending. And if they don't spend the time they promised, be sure to get it in writing to be refunded or else this company is a absolute waste of money. You can't afford to take risks on such an important day, so I would recommend going through any other vendor for this.
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