I recently visited this salon after receiving an email regarding a blow out/makeup/photo shoot special. All of the staff there were courteous. I got a great blow out. However, I was very unhappy with the makeup application. Although I specified that I wanted light foundation, and dramatic eyes, I got heavy foundation. My eyes were done in a subdued manner. When I complained to the stylist, she said that she had done "the best she could". Frankly, my makeup looked better when I arrived than after the stylist had done it. I then sat for the photo shoot. As I was so unhappy about the makeup, it was hard to present a positive image for the camera. I paid for the services with a credit card. When I was asked if I wanted to leave a tip, I said " yes". The receptionist asked if I wanted to give a 20% tip. I told her that I wanted to give only 15%, as I was unhappy with the makeup application. I was in such a hurry to get home to redo my makeup that I didn't notice that she had added a 20% gratuity. Frankly, I feel ripped off by this salon.