I had my car detailed today and had a wonderful experience. When I called to make an appointment I was contacted back right away and got an appointment for the next week exactly when I was looking for. I made sure to mention that I had purchased a Groupon when making the appointment as the Groupon says and had no problem at all. I dropped off my car and did some shopping while waiting because I understand that cleaning a car takes time. Customer service was great and my car was just finishing up at the time I was given to return. My car was so clean and nice when I picked it up. Extremely happy, I will definitely come back to have it cleaned again when my dog, niece and nephews destroy it again.