I was charged $676.00 for a double spring
Here is the breakdown:
Parts and labor- $449.00
Service call- $189.00.
( this was not an emergency call. I called it in on 6/13 and the mechanic came on 6/14 at approximately 10:45 AM.
6% surcharge- $38.00
Total. $676.00
As a senior citizen, I feel that I have been taken advantage of and exploited by the mechanic. I was hoping the company would rectify this, but I haven't heard back from them.
I was very disappointed because I've used them in the past, and have been a loyal customer since the days that they were Anytime
Garage Doors, and had no problems like this.
This is why businesses fail
UPDATE: after my son called and spoke to Michael, I did receive a credit for the service charge and surcharge. I was very happy about this, but I do feel the service guy took advantage of me, and I couldn't use them again. I've used them for many years, but I was extremely disappointed with the person they sent.