Took my car in to have 2 tires replaced and get an oil change, pretty simple stuff. I drop it off at 12:00pm with a pick up time of 5:00pm that night. I get a call at 4:00pm saying that my car should be ready at 5:00pm. I arrive shortly after 5:00pm only to be told they hadn't even started my car yet. So they rush to get it done and after an hour and a half give me a measly $50 off, and a coupon to bring back to get my wheels aligned (which they should've done anyways but there was another car using the machine).
That's not even the worst part, now that I've had my car back it sounds like the muffler or tires are about to fall off. People get in my car and it sounds like a hummer when it's a 2013 Honda Accord. Whatever they did, it's not good. I will never be taking my car or any one else's car to Firestone and will be visiting my own dealership and having them take a look as it could have very well been something Firestone did incorrectly, in which case I will be contacting them to pay for it.
STAY AWAY FROM THIS REPAIR SHOP.