I went in Saturday night around 9pm... My food was as always consistently perfect. The gentleman Jesus took my order with eye contact and a smile then repeated it back to confirm and asked if I wanted to add on fries .....now I've worked in the food and beverage industry since 1998 (19 years) and this guy nailed every step for service and was so polished and kind. I really enjoy In N Out but I'll go to this location rather than Trop just because of his guest service and the other people making the food and presenting it. If I ever ever ran a business of my own I would follow in the founder of In N Out's foot steps because every since time I visit any location all the staff are smiling, happy, with perfectly clean and tailored uniforms and most important the food is always on point consistent ....Hands down AMAZING! Thanks again Jesus....it's rare when ordering dinner I actually get spoken to and looked directly in the eyes with a true smile.