I waited for this place open for what seemed like forever. I love the concept and atmosphere. This certain location is a nightmare as of right now. I went here two days in a row. Both times were horrible.
The first time I went here our entrees and apps came out at the same time and before the waitress brought water and the beer. 10 minutes later they brought the wrong beers. Finally the manager came over (super cool dude) and comped the beers.
The next day, my friend said we should go to watch the Dbacks game at CBCB. I obliged and gave them a second chance. To no avail, the same exact thing happened with a different waitress. And we ended up waiting 30 minutes for the bill with empty plates on our table. When the bill finally came, she dropped it off and didn't take the plates. I asked her to take them and she said she'd come right back. The plates were never taken. The beer was free again thanks to the cool manager guy. So that's a plus.
TLDR: Food is good. Beer is cold (and free, sometimes). Service is a travesty.