The receptionist was very nice, but the insurance person was discourteous, patronizing, and unprofessional in handling an insurance issue regarding a consultation. There are plenty of good dentists in Las Vegas, and none worth going to if the staff mistreats the patient before he/she even makes it through the door. On a side note, the fee for a consultation is $190 and includes a "full mouth visual exam" and sit down with the dentist. The fee is out-of-pocket or billed to your insurance. There are also plenty of good dentists in town that will not charge for a sit down and visual exam.