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| - I'm giving this place a VERY generous 3 stars b/c of the view....it was really nice! =) And the music was great! They are lucky they had that going for them b/c the rest of it...not so good.
My husband and I checked out the menu online before our trip and basically decided on what we were going to get. We also checked the dress code, which stated "business casual". I wore a dress (I NEVER wear dresses) and my husband wore a suit jacket and a nice button up shirt with nice slacks. We walked over to Binion's and finally found the correct elevator after asking a few employees, and made our way up to the top. No glass elevator. =( Everything was going good thus far- the maitre d (this guy was wearing a ring on every finger, he looked like an old school mafia boss or pimp lol) seemed a little smug, but we were expecting that since this was supposed to be a nice place.
In our reservations I stated that this was a special occasion and asked for a table by the windows if available. They accommodated us with this great table right next to the windows, kind of off by ourselves. Great view, great music, no one directly next to us, everything was perfect so far. Our waiter started off great, but we didn't actually see him for the rest of our meal until he brought the check - more on that in a second. I ordered the petite filet and my husband ordered the chicken fried lobster, since they are supposed to be famous for it. Remember me saying we had looked at the menu beforehand? Well they need to update their menu prices online. Everything was like $10 to $20 more on their actual menu than they had quoted online. I know inflation happens, but come on...update your website! Money wasn't an object, but still, UPDATE.
A few minutes after ordering, a loud table of 4 was seated right next to us....there were a ton of open tables a few feet away, why couldn't they have gone over there?! They were not busy so I don't think it would have been an issue for our section's waiter to walk an extra 4 feet. Anyway, the loud table was sat next to us and they were all dressed in motorcycle tshirts and old jeans, with baseball hats. I noticed a few more tables coming in with ratty looking tshirts and holey jeans. I think we were the only table dressed up! I am not a snob, people can wear whatever they want, but I put on a dress and heels b/c it was supposed to be business casual, so I think they could have come in with a freaking polo shirt on or something! And the snobby maitre d didn't say anything....maybe they tipped him, who knows. Ok, so the loud table next to us all ordered water, and they managed to get better service from the wait staff than we did - we ordered drinks. I heard what they ordered (how could I not) and our 2 person check was going to be more than their 4 person check, and our waiter was kissing their asses. As I said before, we only saw our waiter when he took our order and when he dropped off the check. We didn't get a refill until my husband tried to refill his water himself (they had giant bottles of water sitting off to the side) and out of the 3 waiters / workers we saw walking around, no one asked how our meal was. They sure as hell asked the table next to us how everything was, multiple times.
On the the food: the filet was burnt...charred severely. I asked for medium, not black. It didn't even taste like a filet, I think they gave me the scraps from someone else's steak. The potatoes were the best thing on my plate sadly. The house salad was drenched in dressing, which would normally we fine, but there was so much that I couldn't finish it. My husband got the caesar and he seemed to enjoy it. His chicken fried lobster was gross. We've both had better fried seafood from Long John Silvers or Red Lobster. The lobster itself was just not good. My husband will usually push through something he doesn't like, b/c he's paying for it, but he wouldn't even finish this dish. I told him to send it back, but we would have had to see a waiter for that to have even happened. 20 or so minutes went by with us sitting there waiting for a waiter to come back to ask how our meal was. Neither of us had touched very much on our plates, that should have been a sign to the wait staff that something was wrong. Clue number 2 would have been us looking around for someone that worked there. I'm serious, if the mafia looking maitre d had not been outside we would have dined and dashed, it was that bad.
We stayed and paid, and gave a fair tip (even though we shouldn't have given our waiter anything b/c he didn't DO anything) and on our way out we passed 2 employees and the maitre d....no one said 'thanks for coming in', 'enjoy your night', 'kiss my ass'....nothing. We will not be back. I am big on service and this place SUCKED big time.
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