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| - All the local mechanics know about this place, and if you own a car, ESPECIALLY an older model car, you NEED to know about this place too. Penny Pincher has saved us not one, not two, but at least THREE times or more, when one of our cars broke down and we needed a part that all of the regular retail chain auto parts stores said had to be "special ordered". Penny Pincher always has the parts we need in stock and always at a much lower price than those chain auto parts stores quote. Need an example? Two days ago, our older Honda Civic blew a wheel bearing while driving on the 101. None of the chain retail auto supply stores had it in stock, but told us they could special order it for $15 and that it would take days to get it. Penny Pincher had it IN STOCK for $3. A day later, we were back on the road! Thank you Penny Pincher!
Lots of professional and DIY mechanics come here, so the place is always very busy. Customer service can be great or bad, depending on who you get, but out of the many times that I've dealt with PP, only once did I deal with a rude employee (he was disciplined by the manager later) and the other time, they gave me the wrong part and although they fixed their mixup without complaint, it was annoying to have to wait in that long line, so make sure you have the right part before you leave the store!
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