I had the best service today. I came here on Saturday to get help with my phone that came in mail from insurance. The gentleman that helped me said "you will have to send it back it doesn't work " he seemed irritated and unwilling to help. I decided to go back today in hopes of getting someone else. Today I had Rachel helping me. What a blessing this was. Rachel was so patient with me and got the same phone working and helped me get all pictures and contacts into my new phone. Thank you so much Rachel for the best service at this location ever!!!! I appreciate all the help.