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  • Pretty horrible customer service at this store. Went there to get my family on a plan on my account and the customer service rep was awkward and unprofessional along with being impatient. This store really needs to get help in professionalism and knowledge. I probably know more about T-Mobile service than the reps I've dealt with there. On top of that, went in to exchange a cell spot router for a 4g LTE personal cell spot and of course their system glitched and had to order one thru the awesome customer service free of charge express shipping. Will only go the the 83rd Ave and Union Hills store. Stay away from this T-Mobile store.
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