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  • WORSE WORSE WORSE CUSTOMER SERVICE IN THE UNIVERSE! Lisa in the front office billing is as rude as they come. I called for a brief Q & A regarding my bill. I could not even explain my situation before being repeatedly cut off and told it did not matter what I thought, the bill is what I owed. WHAT? I asked to talk to the manager and someone else got on the phone and did not even ask me what the situation was. She just stated that she heard what Lisa told me and that was correct. When I asked if I could explain my concern she told me no, call your insurance company. Further more, when I took my son in for an appointment, they told me to come back for a follow up...I waited 45 minutes for them to put us in a room, come in and tell us we were good to go. WHAT???? You did not even do anything??? They asked us to pay the office visit and they would bill our insurance company. FOR WHAT??? TOTAL SCAM services here and no pleasant way around this...business must be good because they certainly do not need mine and they padded the bill and did NOTHING to justify what they charged me for. You know that funny feeling you get when you are in an office as a new customer that you just can;'t put your finger on it...NEXT TIME...i'll go with my gut. Ridiculous. Making money hand over fist by over charging and under delivering. They should be ashamed for the way they do business. ROTTEN. I'd go anywhere but here for this type of services.
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