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http://www.openvoc.eu/poi#funnyReviews
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  • OMG!!! i have been in some realy bad dealership but this one right here is in a totally different level. after hours of working on a deal we (wife and i) finally got a number we could work with singed a contract, they took our first payment of $304 and left, that was on sat 03/26 and we were promised car was going to be at the dealer on wed 03/30. On monday i gave them a call to see if everything was good and they said they need it a fotocopy of our ssn so i sent a copy and told them that if there was anything else they need to let me know, tuesday goes by with out hearing from them and wednesday after waiting for them to call me to pick up our car i decided to call them since it was almost 4 pm already. That is when it all started i the sales representative told me that because my wifes ssn says for work only they werent able to put her on the lease and that now is just me and my payment went up $70 a month i refused and went to the dealer were it went from bad to worst, i told the sales manager (bred i think his name is) that i wanted to speak with the GM and he said very rude hes not here why are you trying to make a problem where theres no problem, and i told him well theres a problem i wasted an entire day here and it wasnt till i call on the supposed dalivery date that i find out this, now i have to waste another day at a different dealership and my credit went down several pts because of the hardpull they did another guy walked by and ask the sale manager what was going on and thats when this guy tells him that we signed a contract but his wifes ssn is illega, i couldnt believe i was hearing that, so i said ok i want a fotocopy of all the papers i signed saturday and he said "i dont have to give you that" thats some really good customer service and people skills right there, after raising my voice a little to caught the attention of others buyers they gave me my fotocopies, I asked whos gonna pay for my time hes response was "it is what it is" i already filed a complaint on better business bureau, yelp, google and who knows whats next i just feel like people should know about this and if you think theres not a decent dealership in town believe theres at least one i went down the road to Carmax on warmspring and difference was day and night!!!
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