Had flowers delivered to my girlfriend for Valentine's day. She works at a casino and I requested that they be delivered direct and they were delivered to the bell desk instead. She was forced to leave her busy work to get the flowers herself! The flowers delivered were NOTHING like what is shown on the website. I could have spent half as much from a different florist for the same quality. The flowers started to wilt after 1 day. Very disappointed and will not use again.