What a great place!! It was my first time there. And my first time bathing my 75lb princess by myself. The staff was welcoming, extremely accommodating and so friendly! They had everything I needed to get my pup clean at the sef wash. I was even able to sneak her into the grooming salon to get her nails trimmed. Saved a couple bucks off traditional grooming. Can't wait to go back for the hot oil treatment.