I've been coming here for about two months and I've never had a complaint. I went to nail tech by the name of Kim and I've never been seen by her. I usually get Brian who is awesome. Anyway, the entire time she did my manicure I felt like she rushed through it. I got gel and I felt as though she wasn't allowing enough time to let the gel dry. I had a sticky residue all over my nails after and when I asked her if she could remove it she became bothered. I then asked her if she could give me an extra top coat because it wasn't very shiny. Then she started speaking with Vivian the manager and Vivian took over.
Vivian took over and Kim came to me and said I was too picky stating I did this last time and she will never do my nails. I have NEVER been seen my Kim and this was my 4th time here. I actually really liked it here. Kim then said again, I'm picky and she will never do my nails.
Vivian did apologize and I told her I didn't understand why Kim was being rude when all I asked if she could just take off the stickyness and add an extra top coat. Vivian then asked me if I wanted to wait for a pedicure when I was the only client in there. I felt so stupid and I will never come back specifically for that reason. I asked to speak with a manager and Vivian told me she was. I understand Vivian was trying to make things better but how do you allow one of your clients speak to practically a brand new customer like that. I am never one to do reviews but, I go to the nail salon to relax and she rubbed me the wrong way. I'll never go back.