I have been shopping here for about a year, and wish I had found it sooner. The quality of the merchandise is higher than other thrift stores... I regularly get designer label clothing for 10-20% of the original price. You do have to be willing to drop in frequently, because the good stuff may get snapped up by another shopper before you ever see it! Bought some $200 shoes yesterday for $35--in very good used condition. Most of the salespeople are nice and helpful, although there was one woman who seemed a little aloof. Karen's Kloset has definitely been a boon to my budget and it is usually my first stop when I am shopping for clothes.