Ok. They opened in January 2011 and they have been running deals every since. I first visited in Feb. 2011 and I love that (a) they are new so service is still optimal, (b) family owned, (c) the husband and wife genuinely get along, (d) they were smart to invest in some of the BEST MASSAGE CHAIRS, (e) nicely decorated, (f) always clean, (g) good/great location - close to campus/capitol and westside, (h)the DEALS KEEP ME HOOK BUT THE (i) GREAT WORK ON MY TOES KEEP ME LOYAL.
Additional Kudos: I was actually educated on what I needed to keep my feet happy & healthy without any sales pitch.
1b) My Sorority sister was educated as well that she didn't need the razor to her feet and was given steps to keep it that way.
2) I asked for an extra massage on my feet the 1st visit and got it. Think it's a fluke?? Well.. no on my return visit I have had different people and each time I was provided exactly what I asked for.
3) I will admit the Husband worked on me today and he didn't take out as much time as all the other women but he did some reflexology work on my feet that was well appreciated.
4) They are respectful when addressing clients.
5) Although English may not be everyone's first language they are mindful to speak in English as much as possible when in front of customers.
6) Great color options, of course OPI, and I've never been in pain.
7) I've worn a dress twice which went to my ankles but before I could even ask for a towel to cover my lap one was provided....BOTH TIMES. I love manners as most Southerners do but when it's given and it's unexpected it just touches something in you. :-)
IN SHORT: It's so easy to tip & over-tip. I pray they have a long and successful business journey - here in Madison.
P.S. I posted the coupon link which includes a photo. Hope you use it.