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| - At first when we picked Kindercare, there was such a warm feeling about this location, that we choose this place. It was also open at 530, which was another perk. However, as times changed, new leadership came aboard, their good employees started leaving. As time continued, I lost hope in feeling this was the right place for my children to be. I witnessed lazy staff members on their phones, staff sitting on tables and not interacting, older age staff criticizing my parenting for my child who was expressing his imagination and being told I needed to focus on that and not to allow him so much tv, I witnessed a child physically harming another and thankfully was pulled out after it got so bad, but seeing the fear in my child's eyes talking about the harm he witness was my last straw. While change can be scary, moving my children from this location to a new education based school was the best choice I ever made. I have seen glowing eyes of happiness when I pick them up now. Unless this place changes the way they educate, interact and hire their staff, I would strongly suggest avoiding this place. We pay almost $200 less a month and have seen 100 times more love, interaction, options, consist staff and happiness by switching. I'm just sad we didn't switch years before.
I Will say, not every day was bad or awful. They did do some wonderful things for the kids such as parties, thanksgiving lunch for the parents and kids, Halloween festival with food and games, lots of crafts, Easter egg hunts, wonderful cute gifts for the parents on mother and Father's Day. We did have wonderful times making new friendships and relationships, but despite those first few good years, we are happy with the switch. That's why I gave at least 3 stars.
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