Horrible customer service.
20 minutes to get our drinks, stood there waiting.
Tried to get employees attention, 3 of them ran to the back room and hid.
Waited a bit longer, assumed they were figuring something out.
No one came out from the back, tracked down manager. At this point, was late for movie and just wanted a refund. Manager was condescending and offered no solution.
I realize it's just drinks, however when you're forced to purchase from the theatre, and the price is 3x what you'd pay any where else, a tiny bit of service and promptness is necessary.
I'll be heading to country hills for my movie going from now on.