I got stranded in AZ last week after missing my connecting flight. I was so upset. They gave me a voucher for a discounted room and I picked up the phone and just called the first hotel on the list since Aloft starts with A I called them. They had openings and had sent a van to pick me up. WOW Loved the rooms, very chic, very comfortable. and they hooked me up with free bottles of water and a tooth brush and tooth paste. I wish I was there longer than 10 hours it was very nice. I will look into staying at one in the near future.