First time I went to this cleaners I had a great experience. 2nd time I went, the machines were down and I had to wait an extra day. I understand that kind of stuff happens, and Mo felt bad about it so I continued to use them. The next time I went to pick up, my clothes were once again late. He had me wait 15 minutes while I was waiting, I was a little irritated but figured it wasn't that big of a deal. A few days later I went to put on clothes for work and realized that 1 of my shirts was never laundered AT ALL, however it did have the cleaner tag and plastic piece on the collar. I stopped going after this incident.
Did I mention that they are the most expensive dry cleaners in the Valley and they don't even deliver? Now I get my clothes delivered to my office, and the bill is actually less expensive.