From what I can only assume was the owner, took complete care of me! I walked in to make a appointment and they got me right in! Everyone was very helpful, and even filled my nitro tires for free. Everytime I take my rx-8 in for oil changes the tech's always ask me what type of oil.... my response is always the same, shouldnt you know this.... I'm very thankful that I did not receive this question Here! They were very knowledgeable and answered all my questions. I would definitely keep coming here, and recommend them to everyone!