I have only good things to say about this place. It is clean, professional, comfortable, relaxing...it is a luxurious wax spa. I love their wax, both soft and hard. I loved how the esthetician greeted me and then showed me to the room, then stepped out so I can get undressed and situated. She then educated me about the importance of exfoliating. She took her time waxing me and making sure no hair was left behind. I have been to other places before including European Wax and I can tell you they don't come even close to this place. I highly recommend it! My esthetician was Bergan, and she was awesome.