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  • I purchased two cars on the same day back in December of 2011 - purchasing the cars was easy and non stressful for a used car purchase I bought a GMC Yukon & a 328i BMW - The BMW has had more time behind a tow truck than I've been able to drive it. Towed into Carmax 4 times - car just won't start (sometimes) Carmax has no idea why??? They sent it to the BMW dealer, thought it was fixed, still having issues - I've also had some major issues with the tires on the Yukon, the tread on the tires are good, but small chunks started coming off the tires, went back to Carmax and they said it poses no problems or issues with the performance of the tire. I went to get the tires rotated at a tire shop and they said the tires were bad and for safety reasons / liability issues they wouldn't rotate the tires. I went back to Carmax (2nd time discussing the tires) they said the tires are fine, they rotated them and I went on my way. Fast forward 2 weeks, on a family vacation in UT the front tire started to separate while I was on the freeway - had to stop at a tire store in St. George, the technicians said the tires on my car are old, supposed to be for commercial use on an ambulance not on an SUV. Said the tires are ticking time bombs - proven by the fact one started to fall apart driving down the freeway. My point is this, after doing some research please take a close look at the tires if you plan on purchasing from Carmax. The "tire expert" at Carmax said my tires are fine when in fact two other shops determined they have issues. I don't appreciate Carmax putting my family at risk. What about the whole 120 point safety inspection they sell hard when you first look at the car.....now I have to purchaes a new set of tires for the vehicle.
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