Ana is a fabulous piercer and is the ONLY place I would recommend. I got my tongue and nose pierced in the same day by her and she made it so comfortable for me and I hardly any pain at all. She is so good at her job and she loves doing it. She stays on top of the latest information to supply her customers with the best way to treat their new piercings so they heal properly. I have had both my tongue and nose pierced in the past by other people and it just didn't work out. I will never go anywhere else now and I'll only tell my friends and family to use Ana. She is clean, safe and has the best personality! I had no problem with the wait time as I was in and out within 30 minutes, so no complaints there.