I'll tell you what... I can understand the reviews here BUT I'm gonna tell about my experience. Excellent customer service by the staff here. Debra and Kenny were spectacular. Answered all our questions and made us feel welcome. Never hounded or felt rushed. Nobody followed us around the store creeping us out. Try that at the other stores see what happens. Debra even got me a water while I waited. Totally happy with our new sofa and chase lounge combo. This place has some of the best selection of styles and fabrics. Me and my wife were even pleasantly surprised we found something in our $ range. We thought it wouldn't happen at this spot BUT low and behold we found the perfect sofa for us. Purchase was simple and quick with no issues. Delivery wasn't needed( just used my truck) so no issues there either. I know some won't agree however this has to be one of the best furniture purchases I have ever done. The quality and selection here is great. Give Living Spaces a chance to earn your business I'm confident you will be happy.