I'll meet it short. There were issues during the process of getting my 2 year old glasses. At the end, the employees was very nice, and sincerely sorry about the delayed. They took care of other issues on the spot, when we came to pick up. The glasses turned out to be good, and no issues. Also the employees was good with my toddler. They made him feel calm and at eased. I gotta say I appreciate their patient with me as well. I just moved to Las Vegas not too long ago, and still finding out way around. I'd say I'll return if there's any more problems or needs for eyes glass ware.