I'm a new customer and decided to take a chance based on the great reviews. I desperately needed to get my white hairs and overgrown highlights covered. I called and they got me in within the hour. Sam was my hair stylist and I will tell you, this gal ROCKS! So fast, so efficient, so pleasant and she nailed my style I asked for. I'm a happy gal and will be coming here and seeing Sam from now on!! Thank you so much and I can't wait for the next appointment.