First the good...my salad was good and fresh. The bad, the girl that took my order was not at all friendly, I told her I needed some low carb options and she replied with "uhhhh I dunno". She wasn't polite and didn't even smile. The guy who gave me my order had the same depressing attitude. For a basic no frills garden salad and a medium drink I was surprised it was over $9. I might give them another try but their customer service sucks.