I purchased the Yelp deal ($32 for $42 service) for my boyfriend and we went to the shop yesterday to use it. I had called ahead and scheduled an appointment and I remember specifically saying we have the Yelp coupon. The lady on the phone scheduled the appointment for later that day and we looked forward to having a great experience like we were told by a few people who recommended this place to us. The barbers were friendly and his hair looks great, but I'm pretty disappointed. When I got home and went to write this review I realized we did not get all that we paid for. On their website they offer for $42 a shampoo/condition, hair cut and machine shoulder massage finish. He did not get that, he just got the haircut which is $32 on their website. Yes that's what we paid but the deal was for the better experience. My boyfriend said he would gladly go back again.
I have to update my review. Elliott just called and was so sincere and professional. He completely apologized for the mistake and explained it was most likely a miscommunication (which we understood). Danny, the barber, was amazing and did a great cut but he may not have realized we wanted the signature cut or maybe it wasn't booked that way. Regardless Elliott has gone above and beyond to rectify this issue. We will gladly be back again and again.