It's the same excuse here.. every.. single.. time. If you come here, plan on waiting about 40 minutes before hearing the excuse that their kitchen is shared with the karaoke bistro or that their frier isn't the right temperature. I've been here 3 times and the service is bottom line not good. I only come back for their lemon chicken with green onions. The chicken itself is very crispy and moist.
Last time I came, the waiter completely forgot about our order until we asked him 30 minutes later. He said he would check up on it, but I saw him print out the ticket and bring it to the kitchen... And with the sane excuse, he said their kitchen is busy because they use for karaoke too. I sat right by the kitchen and saw the chefs talking because they had nothing to do:/ When we left after our meal, we walked past the karaoke bistro and of course, it was EMPTY.
At least today, the waitress apologized but gave us the excuse their frier wasn't hot enough. Then the waitor came to say sorry, but this time said the kitchen was busy? Um, so where's my food?... He gave us mini corndogs for free though. I think next time I will just get take out.