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| - My dog has been suffering with horrible itching and skin aggravation since February of this year. I took him to Long animal hospital and they diagnosed it as flea bites. They switched his flea medication, gave him a cortisone shot, and sent us on our way. I would expect any vet to do the same. A few months later, the exact same occurrence happened. It was at the 3rd visit for the SAME itching months later where I finally began to have reservations about the quality of care that Long Animal Hospital provides. On the 3rd visit, for the same problem, we spoke AT LENGTH with a rude vet tech about what was going on and why we were here a third time. We explained that we were very confident that although flea bites may be contributing, we do not believe it should cause catastrophic full body itching, feet biting, etc. But, Dr. Forhecz barely took a glance, and again sent us on our way with the EXACT SAME SOLUTION A THIRD TIME. You can imagine our frustration at this point, as our little guy is suffering and no one seems to care enough to take the time to actually EXAMINE him. Three visits and hundreds of dollars later, and he starts having more serious itching, mood swings, loss of appetite, and an upset stomach. This fourth visit, (about a month after the 3rd), we saw Dr. James. She and her tech were amazing, and restored my faith in veterinarians. She spent well over an hour with us and our pet, took skin samples, asked questions, examined him from head to toe, and blew me away with how caring she was. She and the tech are the ONLY reason I'm giving this review 3 stars, and Dr. Forhecz is the reason Long Animal almost lost a long time, multiple pet, client. From now on my pet will see only Dr. James or will go elsewhere. I was very disappointed in the quality of care received overall before this last visit. I can see receiving a flea diagnosis once and even twice for the same animal, but a third diagnosis of the same, without even attempting to check for another solution and completely disregarding the owner's opinions, is absolutely ridiculous, and in our opinion, neglectful of her as a veterinarian. I may not have a degree in veterinary medicine, but I do live with my pet and see his behavior, and since he can't tell the doctor what is wrong, it seems as though the owner would be that voice- therefore it is confusing as to why nothing we said in the 3rd visit was taken in to consideration. I hate writing bad/mediocre reviews, but felt this one was necessary, because it was that awful of an experience, and I would hate for anyone else's animal to suffer in the same way.
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