Update: went back for another oil change last week, and it was done much better this time around. They said 1.5 hours, took 1 hour. Car was washed and not revved to oblivion by techs and porters to hear my exhaust. The only downfall to this visit was I mistakenly went into the showroom to look at new models, just to have a salesman swoop down on me like a buzzard and push the typical salesman BS down my throat. He was nice, but no, I don't want or need a new car. I was just there to scope them out while I waited for my oil change to be completed. Right Honda is making it right. Ill be back again for my next oil change to check their consistency.