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| - they turned me into collections for a debt that no one except their book keeper seems to be able to find...much less was passed onto me. when I asked about it I was told that she had emailed the collections company to tell them to take me out,as the debt was paid.
when I asked why I hadn't been notified as id been there 2ce to pick up packages, and was told that chandler didn't know about the bill as she is not the book keeper....and that I didn't leave a forward address. I told her that they had my number as this was how chandler contacted me both times, and that none of my bills seemed to have trouble getting to me, so where was my copy of this,as it should of been rerouted via the post office to my new address as was everything else..
she told me I was being difficult as this was my fault that she didn't have a address to mail it to,but to never mind as the bill was taken care of by my mortgage company,,, which is weird as she told my mortgage company that there had been an outstanding bill but it was taken care of..and thaere was nothing further owed..
my impression is she got caught in a lie, as neither I or my mortgage company have paid the bill,and yet she sent it to collections after she spoke with the mortgage company, but when I called her to find out what was going on she told me that the bill was paid and she d emailed the company that am to tell them to take me out of collections as the bill was paid in full.-which is also very perplexing to me as they had gotten so far in their process as to start calling and harassing me, so why would this be if the bill was paid in full???
so be extremely careful and don't trust anything they say as they will tell you and your representatives there is no outstanding debt, and then turn you into collections for something they cannot prove and their staff know nothing about---it seems odd to me that neither of the office girls knew of this debt, would seem to me that when they contacted me they would be aware of any outstanding debt, but that's just me....
horrible terrible rude staff,would not deal with this company again ever
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