When we moved into Marshall Ranch this McDonalds was one of the best around, but the last couple of months it has progressively gone downhill. Tables are always dirty. Ice Tea is out or on the verge of souring and soda station is askew.
Today was probably the last straw for me. Went through the drive thru after I picked my son up from school, about 1:45. Ordered a 6 piece nugget Mighty Kids Meal and a cheeseburger no mustard. One star for the girl taking orders at the drive thru window. One star for fast service. Pulled away from the window and proceed to pull onto Cactus when my son informs me that he has received a 4 piece meal. Normally I don't turn around but since our order is rarely right anymore I turned around. Parked went inside. The girl at the counter didn't seem concerned or surprised that I paid for something that I didn't get and instead of giving my 9 year old a new set of nuggets they just gave me 2 more making 2 hot and 4 cold.
When the drive thru is busy I get it, mistakes are made but I was the only car when we ordered and pulled up to the window. We won't be going to this McD's anymore it's just not worth the aggravation..
What gets me is they want 15 dollars an hour in wages but they can't count to 6!