Like many of the other reviews, I also feel the price for the food isn't worth all that hype. I recently dined there for my birthday and has brunch. Based on their fun menu, I thought we'd be blown away by their dishes. Wrong.
I had their chicken and waffles. Should have skipped it. The portion itself was a good size. The waffles were quartered and was pretty good. Touch of sweetness and light and fluffy. But the chicken, boy was I hoping for more. It had good flavor but the skin was not the crispy, crackling skin you'd hoped for. I could tell it was sitting under a heat lamp as it started to have that stale bite.
You'll notice my operative word: good. That's just how I can best describe Serendipity. It was good, not great. BUT if I was basing it on their desserts, then yes, they deserve an additional star. They come in these heaping bowls that are big enough for 4...maybe even more depending on your love of sweets. I'll pass on the frozen hot chocolate as it wasn't amazing like everyone says. So if you plan on giving into the calories, get the Can't Say No sundae. It's just that, you can't deny the peanut butter pie slice plopped atop a mountain of ice cream and whipped cream that is so satisfying.
This review pretty much did a 360 but hope it all made sense. Go for the dessert, not the food. Plain and simple.